# LETSGO > Rip digital packs to reveal real, authenticated, graded Pokémon and NBA trading cards. Sell instantly, ship home, or vault them — on iOS and Android. LETSGO (letsgooo.com) is a mobile app for opening trading-card packs that map to physical, graded cards held in a secured vault. Every reveal is a real card you can sell back instantly, ship to your door, or keep in insured storage. Pack odds are shown before you rip. ## Core - [Home](https://letsgooo.com/): What LETSGO is, how it works, and the full feature set. - [How it works](https://letsgooo.com/#how): Choose a pack, rip to reveal a real graded card, then sell / ship / vault. - [Features](https://letsgooo.com/#features): Real cards, instant payout, vaulted storage, insured shipping, instant buyback. ## Legal - [Terms of Use](https://letsgooo.com/tos): Terms governing use of the LETSGO platform. - [Privacy Policy](https://letsgooo.com/privacy-policy): How LETSGO collects, uses, and protects personal data. - [Promotion Rules](https://letsgooo.com/promotion-rules): Eligibility, entry, prizes, and winner notification for LETSGO promotions. - [UGC Unboxing Terms](https://letsgooo.com/ugc-unboxing-terms): License and eligibility terms for LETSGO's user-generated unboxing video promotion. ## Optional - [FAQ / Help center](https://letsgo-interactive-inc.crisp.help/en/): Frequently asked questions and support. --- # Full content ## Terms of Use # LETSGO Terms & Conditions **Last updated:** September 9, 2026 > **IMPORTANT NOTICE:** THESE TERMS ARE SUBJECT TO BINDING ARBITRATION PROVISIONS AND WAIVER OF CLASS ACTION RIGHTS, AS DETAILED IN SECTION 17 BELOW. YOU AGREE THAT ANY CLAIM OR DISPUTE AT LAW OR EQUITY THAT HAS ARISEN OR MAY ARISE PURSUANT TO THESE TERMS OR THE USE OF THE SERVICES, AS DEFINED BELOW, WILL BE RESOLVED IN ACCORDANCE WITH SECTION 17 BELOW. PLEASE READ THAT SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND OBLIGATIONS. ## 01 Introduction These Terms and Conditions (the "**Terms**") govern your access and use of the LETSGO mobile app ("**App**") and website [https://www.letsgooo.com](https://www.letsgooo.com) (collectively "**Services**"), provided by LETSGO INTERACTIVE INC., a company incorporated under the laws of the state of Delaware, with registered office at 251 Little Falls Dr, Wilmington, De 19808, United States ("**LETSGO**", "**we**", "**our**," or "**us**"). Your use of the Services is subject to LETSGO's [privacy notice](https://letsgooo.com/privacy-policy), which governs the collection and use of information by LETSGO ("**Privacy Notice**"). All references to "**you**" or "**your**," as applicable, mean the person who accesses, uses, or participates in the Services in any manner, and each of your heirs, assigns, and successors. **Please read these Terms Carefully.** This is a legal agreement between you and LETSGO. By accessing or using the Services, you affirm that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, you may not register an account or otherwise use or access the Services. ## 02 Modification and Accuracy Our Services are always evolving, so it is important that you periodically check here, as well as the specific rules for the portion of the Services in which you choose to participate for any updates. We reserve the right to change these Terms or any information presented on our Services from time to time. If we revise the Terms such revision will take effect immediately upon being posted on our Services, except where required otherwise under applicable laws. Your continued use of the Services after a change or modification of these Terms has been made will constitute your acceptance of the revised Terms. In any event, and to the extent permitted by applicable law, not canceling your agreement to use the Services under these Terms before the effective date will be deemed your consent to the amendment terms. LETSGO may post, publish, change or replace, from time to time, additional terms of use, rules, policies, guidelines or similar documents with respect to the use of the Services, including without limitations with respect to specific features, promotions, affiliation activities, withdrawals and payments, refunds or other activities and features offered by LETSGO from time to time ("**Additional Terms**"). Any reference herein to these Terms shall include also any such Additional Terms, as they may be from time to time. By accessing or taking part in downloading the Services, you agree to review the Terms periodically to become aware of such revisions. If you do not agree to any of the Terms stated herein, as updated from time to time, you should discontinue using or participating in the Services. Such discontinuation shall be your exclusive remedy. ## 03 Provision of the Services We do not guarantee that the Services, or any part thereof, will be available at all times, in all locations, or at any given time or that we will continue to offer the Services or any part thereof for any particular length of time. LETSGO does not guarantee that the Services can be accessed on all devices, by means of a specific internet or connection provider, or in all geographic locations. LETSGO reserves the right, in its sole discretion, at any time to modify, discontinue or terminate the Services, or any part thereof, without notice. LETSGO may also impose limits on certain features or restrict your access to or use of the Services, or parts thereof in its sole discretion. ## 04 Eligibility LETSGO's Services are intended solely for users who are at least eighteen (18) years of age or older ("**Age of Eligibility**") and can form legally binding contracts under applicable law. Any registration, use of or access to the Services by anyone under the Age of Eligibility is unauthorized, unlicensed, and in violation of these Terms. If we have any reason to believe that you are under the Age of Eligibility, we may terminate your Account (as defined below), delete any content or information that you have submitted to the Services, and prohibit you from using or accessing the Services (or any portion, aspect or feature thereof). LETSGO reserves the right to request proof of age at any stage. If you do not meet all of the eligibility requirements, you are not permitted to access or use the Services and agree that you will not do so and that LETSGO may suspend or close your Account (as defined below) with or without notice. By accessing or using the Services, you represent and warrant that you: 1. are a natural person at the Age of Eligibility; 2. have the legal authority to form a binding contract with LETSGO; 3. have not been previously suspended or banned from the Services; and 4. agree to at all times abide by these Terms and applicable laws. ## 05 User Account Certain parts within the Services may require you to register for an account ("**Account**"). When you register for an Account, you will be asked to provide certain information, including, without limitation, your contact information, such as your name, phone number, and a valid, non-temporary email address, payment and billing information, and any other information we request (collectively, "**Account Information**"). You may establish, maintain, use and control only one Account on the Services. Each Account on the Services shall be owned, maintained, used and controlled by only one individual, for its own benefit and not for the benefit of any third party whether a natural person, company or entity. You may not share your Account with any other third party. You are responsible for keeping your Account Information secure. Please do not share your Account Information with anyone. By registering an Account, you agree to notify us immediately if you have lost control of your Account or you suspect there is unauthorized activity in your Account. You remain fully liable for any actions taken in respect to your Account, regardless of whether these actions were taken by you or an unauthorized third party that has gained access to your Account. We reserve the right at any time to investigate your Account and the information provided pursuant to registration thereof, in order to ensure compliance with these Terms and our obligations, and to ensure that no improper or illegal activity is or has taken place. This includes but is not limited to validating your email address, performing background checks and credit checks and verifying your Account Information by requesting copies of certain documents, including an identity card issued by a government agency, proof of address such as a utility bill, or proof of your payment method. We may request that document copies are notarized by a notary public. By registering an Account, or otherwise using the Services, you affirm consent to such. In the event that we determine that your Account has been involved in any illegal or improper activity, or that you do not cooperate with our requests, we reserve the right to terminate your Account and withhold any funds or items without notice or liability. You agree to: (i) promptly update the registration data to keep it accurate, current and complete; (ii) provide additional information as part of ongoing efforts to prevent illegal and fraudulent activities; and (iii) comply with any other policies or protocols we elect to put in place. You agree that all information and data that you provide to us, either at the time you register for an Account or at any subsequent time, will be truthful, accurate and verifiable in all respects and, by providing such information and data, you consent to us submitting it to third-party providers in accordance with our Privacy Notice. ## 06 Compliance with Laws You acknowledge that various rules, regulations and laws may govern your participation and use of the Services ("**Applicable Laws**") and that Applicable Laws may be set up by each individual state, country, territory, or jurisdiction. Therefore, we do not offer the Services to users in any jurisdiction in which such competitions violate its Applicable Laws ("**Prohibited Jurisdiction**"), and if you are located in any Prohibited Jurisdiction, then you may not use the Services. We reserve the right to change the Prohibited Jurisdictions, as determined in our sole discretion. You are solely responsible for your compliance with all applicable laws. Access to the Services may not be legal for some or all residents of, or persons present in, certain jurisdictions. The Services are void where prohibited or restricted by applicable law. Your use of the Services is at your own risk, and you agree not to hold us responsible or liable if the laws of your jurisdiction restrict or prohibit your access or participation in the Services. We make no representations or warranties, express or implied, as to the lawfulness of your use of Services, nor shall any person affiliated, or claiming affiliation, with us have authority to make such representations or warranties. We reserve the right (but have no obligation) to monitor the location from which you access the Services, and we may block access from any Prohibited Jurisdiction. You must comply with all applicable export and sanction laws and regulations ("**Trade Controls**") and may not use, export, or transfer any portion of the Services or any related technical information or materials, directly or indirectly, except as authorized by such Trade Controls. Trade Controls are subject to change, and prohibit the use of the Services by any individual located in, under the control of, organized in, or a resident of any country or territory which is the target of sanctions by the U.S. government (currently, Cuba, Iran, Syria, North Korea, the Russian Federation, Belarus, Venezuela and the following region of Ukraine: the Crimea, Donetsk and Luhansk), any countries designated as an "enemy," that are not currently exempted, under Israel's Trading with the Enemy Ordinance of 1939 (currently, Syria, Lebanon, and Iran), or any country at LETSGO's sole discretion due to local legislation requirements or any other reason upon its sole discretion, or anyone or any entity (or anyone or any entity 50% or more owned by such individual or entities) on any list of prohibited persons or entities maintained by the U.S., EU, UK or Israeli governments, or by the jurisdictions in which the Services were obtained. ## 07 Your Use of LETSGO Subject to these Terms, we grant to you a personal, non-exclusive, limited, non-transferable, non-assignable, non-sublicensable, limited license to install, access and use the Services on a device owned or controlled by you, solely for the purpose of accessing and using the Services in accordance with these Terms. You are responsible for all use of the Services that is under the Account in your possession or control. ## 08 Termination of Accounts You agree that LETSGO may, for any reason, and at its sole discretion and without notice, terminate your Account, and remove from the Services any information associated with your Account. Grounds for such termination may include but shall not be limited to: (i) violation of these Terms; (ii) fraudulent, harassing or abusive behavior; (iii) behavior that is harmful to other users, third parties, or the business interests of LETSGO; or (iv) any other reason LETSGO may choose at its sole discretion. If LETSGO believes, at its sole discretion, that a violation of these Terms or any illegal or inappropriate behavior has occurred, we may take any other corrective action we deem appropriate. We reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior on the Services. We will fully cooperate with any court order or legal obligation requesting or directing us to disclose any information we might have about you. Where required by applicable laws, LETSGO will notify you without delay of the reason for your Account termination, except in the case where LETSGO reasonably considers that: (i) giving notice is legally prohibited; (ii) that any notice may cause harm to you, third parties, LETSGO or its affiliates (for instance, when providing notice harms the security of the Services); or (iii) that providing notice may compromise an ongoing investigation conducted by us or any regulatory authority. You may request termination of your Account at any time by sending an email to [info@letsgooo.com](mailto:info@letsgooo.com). Any suspension, termination, or cancellation shall not affect your obligations to LETSGO under these Terms (including but not limited to ownership, indemnification), which by their sense and context are intended to survive such suspension, termination or cancellation. ## 09 Restrictions You agree you will not engage in, directly or indirectly, or assist others in engaging in, any of the following practices: 1. Use the Services for any purpose other than for the purposes specifically set forth in these Terms or the Services; 2. Use the Services for any business non-personal purpose; 3. Sell or otherwise transfer your Account to any other person; 4. Use the Services in a way that infringes, misappropriates, uses or discloses without authorization, or otherwise violates any intellectual property rights or proprietary rights of any third party; 5. Use the Services in a way that violates any right of publicity, or other right of any person or entity, or any law or contractual obligation, including without limitation rights pursuant to data protection, anti-spam and privacy laws and regulations; 6. Circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any content provided on the Services; 7. Interfere with or disrupt (or attempt to interfere with or disrupt) any part of the Services, servers, or networks connected to the Services, or the technical delivery systems of LETSGO's providers, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services; 8. Attempt to probe, scan, or test the vulnerability of any LETSGO system or network or breach or impair or circumvent any security or authentication measures protecting the Services; 9. Publish, display, disclose, rent, lease, modify, copy, loan, distribute, or create derivative works based on the Services or any part thereof; 10. Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software used to provide the Services; 11. Attempt to access, scrape, data mine, aggregate any data, search, or meta-search the Services or thereon with any engine, software, tool, agent, device, or mechanism, including without limitation any software that sends queries to the Services; 12. Violate the Terms or any other rule or agreement applicable to you or LETSGO through the Services' inclusion in, reference to, or relationship with any third party or third-party website or service, or your use of any such third-party website or service; 13. Use, launch, or permit to be used any automated system, including without limitation "robots," "crawlers," or "spiders", or bypass any measures LETSGO may use to prevent or restrict access; 14. Attempt to create the source code from the object code for the Services; 15. Use the Services in any manner not permitted by these Terms or in violation of applicable laws and regulations; and 16. Impersonate any individual or entity, including, without limitation, employees or representatives of LETSGO. ## 10 Third-Party Services The Services may provide links to third-party websites, applications, services, offerings, products or other activities ("**Third-Party Services**") that are not owned or controlled by us. These links are provided as a convenience to you and do not signify that LETSGO endorses or is liable in any way for the content, products, services or materials displayed or offered by such Third-Party Services. Your use of such Third-Party Services, including any payment processing services, is at your own risk and shall be subject to the terms governing use of such Third-Party Services. You acknowledge that LETSGO has no direct or indirect liability for your use of Third-Party Services. Any problems or complaints that you may have with regard to such Third-Party Services should be directed to such third parties. You understand that when you click on these links any data which you provide afterwards is subject to that third party's terms of service and privacy policy, and not to our Terms or our Privacy Notice. We take no responsibility for the content, safety, privacy, or security of any Third-Party Services. You shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any third-party content. If you have downloaded the App from Apple, Inc. ("**Apple**") App Store or if you are using the App on an iOS device, you acknowledge that you have read, understood, and agree to the following notice regarding Apple. These Terms are between you and LETSGO only, not with Apple, and Apple is not responsible for the Services and the content thereof. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, then you may notify Apple and Apple will refund any applicable purchase price for the App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Services. Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession or use of the Services, including: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that the Services or your possession and use of the Services infringe that third party's intellectual property rights. You agree to comply with any applicable third-party terms when using the Services. Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary of these Terms. You hereby represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. Except as provided herein, there are no other third-party beneficiaries to these Terms. By downloading the App from Google Play or one of its affiliates ("**Google**"), you specifically acknowledge and agree that: (a) to the extent of any conflict between (i) the Google Play Terms of Services and the Google Play Business and Program Policies or such other terms which Google designates as default end user license terms for Google Play (all of which together are referred to as the "**Google Play Terms**"), and (ii) these Terms; the Google Play Terms shall apply with respect to your use of App that you downloaded from Google Play, and (b) you hereby acknowledge that Google does not have any responsibility or liability related to compliance or non-compliance by LETSGO or you (or any other player) under these Terms or the Google Play Terms. ## 11 Terms of Sale 1. The Services include the offering of digital reveal products that enable you to purchase and open virtual packs of items which include physical trading cards (respectively "**Card Pack(s)**" and "**Card(s)**"). The types of Cards which may be included in a Card Pack and the probability of receiving any specific Card are disclosed on the Services. Once a Card Pack has been digitally opened or revealed through the Services, the transaction is complete and non-refundable. No returns, exchanges, or refunds will be issued for any opened Card Pack, regardless of the contents, except as otherwise detailed in the Terms or in required by applicable law. By completing a purchase, you acknowledge and accept this final sale policy. 2. Upon the purchase of a Card Pack, your Account will be credited with the Card(s) selected from the inventory and such Card(s) will be shown in your inventory; however, no sale of the Card has occurred and title or ownership to the Card will not pass to you until the following occurs: (i) you request that the Card be shipped to you, as detailed in Section 11.12; (ii) you pay any applicable tax associated with the shipment of the Card; (iii) the Card is found in LETSGO's inventory (for treatment of unavailable Cards, see Section 11.14); (iv) your Account has not been banned, blocked, suspended, or otherwise terminated; (v) you have successfully completed the KYC checks; and (vi) the packaged Card is accepted by the carrier. 3. In the event that your Account is suspended or terminated for any reason, then LETSGO reserves the right to the fullest extent permitted under applicable law to revoke or forfeit any rights, and to withhold, cancel, or reclaim any items or associated value held in your Account. 4. A Card Pack might be shut down or terminated at any time even before all Cards are distributed. 5. When you purchase a Card Pack, you purchase the Card Pack experience and have no right or interest in any particular Card or Card Pack unless and until the Card is shipped. Various mechanisms and animations within the Services may provide user interfaces to Card Pack selectors, or other user-based inputs. These mechanisms and animation are provided for entertainment value only and do not affect purchase or outcomes. The only user-based inputs that affect the Card Pack purchase are the selection of the type of Card Pack. 6. All pricing and payment terms for products available will be provided through the Services and are part of the Terms. 7. Statistics related to each Card Pack purchase may vary between any given Card Pack. The statistics will change in real time based on available inventory. All statistical ranges provided are true for the time they are provided. 8. LETSGO reserves the right to decline or cancel orders in our sole discretion, in whole or in part, at any time, including after acceptance, in which case we will return any amounts already paid for any portions of any orders that have been cancelled. We will have no liability for any such declined or cancelled orders. We may also limit the quantity of products available to purchase, whether generally or by any Account, at any given time or period or in connection with any specific sale. If you believe there has been an error, unauthorized transaction, billing problems or discrepancies involving your payment method or Account, you must notify us as soon as possible and no later than thirty (30) days after they first appear on your account statement. If you do not bring them to our attention within thirty (30) days, you agree that you waive your right to dispute such problems or discrepancies. You can contact our customer support team at [info@letsgooo.com](mailto:info@letsgooo.com). We will investigate your claim promptly and provide a response within a reasonable time frame. 9. Notwithstanding anything to the contrary in these Terms, in the event of any bug, error, glitch, technical malfunction, system failure, or other defect affecting the Services ("**Malfunction**"), any transaction, order, purchase, redemption, withdrawal, transfer, or any other action or result arising from or related to the Malfunction ("**Affected Transaction**"), LETSGO reserves the right, in its sole and absolute discretion, to: (i) reverse, cancel, void, or modify any Affected Transaction, in whole or in part; (ii) restore any Account balance, Card, Card Pack, or other item to its status prior to the Affected Transaction; (iii) reclaim, remove, or adjust any Card, Card Pack, balance, credit, benefit, or other item that was distributed, credited, or made available as a result of an Affected Transaction; (iv) suspend or restrict access to any Account or feature of the Services pending investigation or resolution; and (v) take any other corrective action LETSGO deems necessary or appropriate to address the effects of such Malfunction. LETSGO shall have no liability whatsoever to you or any third party for Malfunction, or for any action taken by LETSGO pursuant to this section, including without limitation any reversal, cancellation, modification, or adjustment of any Affected Transaction or any Account, balance, or asset. You acknowledge and agree that bugs, errors, glitches, and technical malfunctions may occur from time to time and that LETSGO's exercise of any rights under this section shall not constitute a breach of these Terms or give rise to any claim, cause of action, or right to compensation or damages of any kind. 10. You are responsible for and agree to reimburse us for all reversals, chargebacks, claims, fees, fines, penalties and other liabilities incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted. If one or more of your purchases on the Services is subject to a chargeback request, your Account will be suspended. 11. You may deposit funds into your Account balance using the payment methods accepted on the Services (which may include credit card, crypto etc.). You Account balance is maintained only in USD. Deposited funds will be credited to your Account balance and may be used to purchase Card Packs or other products or services available on the Services. LETSGO reserves the right to impose minimum or maximum deposit limits, require additional verification prior to crediting deposits, and reject or reverse any deposit in its sole discretion. LETSGO may, at any time and without prior notice, change, suspend, or discontinue the ability to deposit funds to your Account balance. 12. All prices on the Services are denominated in USD. If you pay or make a deposit with any other currency (including crypto), the amount remitted to your Account will correspond to the USD-denominated price at the time of the transaction. Funds are settled in USD in LETSGO's account. 13. You shall be solely responsible for any taxes, fees, costs, or other expenses associated with your use of the Services, including conversion fees, network transaction fees or gas fees or any expenses not expressly stated herein. 14. Once a Card has been digitally revealed, your available options are limited to requesting shipment of the physical Card or accepting LETSGO buyback, if offered. You agree that LETSGO is under no obligation to offer any buyback and that it may discontinue any such offers at any time. Any buyback offer, automatic repurchase of stored inventory, or other credit issued by LETSGO is a separate transaction and not a refund of the original purchase. Any such offer is available only on the terms and value presented by LETSGO at the time of the offer, which may be changed by LETSGO at any time in its sole discretion. Any resulting Services credit, Account balance, or withdrawal rights will be subject to LETSGO's then-current rules and requirements concerning Account balance, withdrawals, and verification, except where applicable law requires otherwise. The value of any accepted buyback offer will be credited to your Account balance. 15. You may request the physical delivery of any eligible asset held in your inventory, subject to the terms set forth herein. Any costs of delivery, including insurance and tracking, shall be borne by you. Upon confirmation of shipment, the relevant digital record shall be marked as "redeemed" and shall no longer be eligible for buyback, resale, or any other in-platform transaction. LETSGO shall use commercially reasonable efforts to deliver redeemed Cards within 21 days from the date of shipment confirmation. However, delivery times may vary and may be delayed due to circumstances beyond LETSGO's reasonable control, including, without limitation, delays attributable to third-party shipping or logistics providers. You acknowledge and agree that LETSGO shall not be liable for such delays. You also agree that LETSGO has no liability for any package that is lost in transit. 16. If for any reason LETSGO is unable to deliver the Card, it reserves the right to either offer you: (i) another Card of similar or greater value; (ii) buyback the Card based on its then current value; or (iii) provide a refund for the value of the Card Pack. 17. Images of the Cards are for illustrative purposes only. Although we have made every effort to display the Cards revealed to be in the Card Packs accurately, we cannot guarantee that your device's display of the Cards revealed to be in the Card Packs accurately reflects the assets in the Card Packs. The Cards and their packaging may vary slightly from those images. The representations of Card Packs within the Services are solely intended for the purpose of providing visual aids and do not serve as definitive depictions or guarantees of the actual assets themselves. 18. All physical Cards are provided on an "as is" basis. To the fullest extent permitted under applicable law, LETSGO makes no representations or warranties regarding the condition, quality, or fitness of any delivered asset, and does not guarantee that any item will be in mint condition. 19. You must notify LETSGO in writing within ten (10) days of delivery of any shipping error. If you do not notify LETSGO within ten (10) days you agree that you have accepted the shipment received by you as fully satisfying and you waive your right to raise any claims concerning the shipping or items you received. 20. Processing of any redemption request or cash withdrawal is contingent upon successful completion of identity verification and any other checks required by LETSGO ("**KYC Checks**"). By submitting a request to redeem or withdraw, you acknowledge and agree that you must cooperate with the KYC Checks, which may include submitting all required documentation as may be requested. You further agree to provide accurate, complete and up-to-date information in response to all KYC Checks. 21. You agree that failure to complete KYC Checks may result in the suspension or termination of your Account, the withholding of funds or assets, and the cancellation of pending transactions. 22. LETSGO reserves the right to change at its sole discretion, with or without notice any withdrawal or redemption related rules, including but not limited to: (i) the aggregate amount of withdrawals permitted in any given timeframe; (ii) minimum withdrawal or redemption requirements; (iii) withdrawal and redemption methods; and (iv) processing fees. 23. All withdrawals will be processed and paid in USD, regardless of the currency used to make any deposit or purchase. 24. You acknowledge and agree that LETSGO reserves the right to monitor your transactions and to report any suspicious activity to the relevant regulatory or law enforcement authorities, in accordance with applicable laws. LETSGO may, at its sole discretion, suspend your Account or any ongoing transactions pending the outcome of an investigation, to prevent fraud and as part of its compliance with applicable laws or other obligations, including those relating to money laundering. ## 12 Intellectual Property Rights All title, ownership and intellectual property rights in and to the Services, images, text, graphics, illustrations, trademarks, brands, service marks, trade dress, copyrights, photographs, audio, videos and music, logos, designs, and any part thereof, including derivative works, of LETSGO and other companies providing services to LETSGO, are the property of LETSGO or their respective owners. As a user of the Services, you agree not to use, copy, reproduce, publish or borrow any of the aforementioned content or trademarked work without explicit permission from LETSGO or the owner thereof. Except as explicitly provided herein, nothing in these Terms shall be deemed to grant you or any other party a license in or under any such intellectual property rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any materials or content accessible on the Services. Except as expressly set forth herein, no right or license is granted hereunder, express or implied, to any intellectual property rights and your use of the Services does not convey or imply the rights to use the Services in combination with any other information or products. You may choose to or we may invite you to submit comments or feedback about the Services, including, without limitation, about your impression of the Services or how to improve them ("**Feedback**"). You understand that your Feedback is gratuitous, unsolicited, and will not place LETSGO under any fiduciary or other obligation. By submitting any Feedback to us or any third party, you represent and warrant that: (i) you have the right to disclose the Feedback; (ii) the Feedback does not violate the rights of any other person or entity; and (iii) your Feedback does not contain the confidential or proprietary information of any third party. By submitting any Feedback, to us or any third party, you further: (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback; (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development; (iii) expressly permit and grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback; and (iv) irrevocably waive, and cause to be waived, against LETSGO any claims and assertions of any moral rights contained in such Feedback. This Feedback section will survive any termination of your account or the Services. ## 13 Limitation of Liability By using the Services, you understand and agree that LETSGO's liability in connection with your use of the Services is as set forth below. Under no circumstances shall LETSGO, its parents, subsidiaries, or affiliates, or the directors, officers, employees, agents, successors or assigns or other representatives of each of them (collectively, the "**LETSGO Entities and Individuals**"), be liable to you or any other person for any loss or damages of any kind (including, without limitation, for any special, direct, indirect, incidental, exemplary, economic, punitive, or consequential damages) that are directly or indirectly related to: (i) the Services; (ii) the use of, inability to use, or performance of the Services; (iii) any action taken in connection with an investigation by LETSGO or law enforcement authorities regarding your use of the Services; (iv) any action taken in connection with copyright owners; (v) any errors, omissions or defects in the Services' technical operation, even if foreseeable or even if the LETSGO Entities and Individuals have been advised of the possibility of such damages, whether in an action of contract, negligence, or strict liability tort; or (vi) the acts, omissions, outages or errors of any third-party, including payment processors. In no event will the LETSGO Entities and Individuals be liable to you or anyone else for loss or injury, including, without limitation, death or personal injury, arising from your use of the Services. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law. In no event shall the LETSGO Entities and Individuals' total liability to you or any third parties for all damages, losses, or causes of action exceed in the aggregate one-hundred U.S. Dollars ($100). The LETSGO Entities and Individuals are not responsible for any damage to your and any third parties' computer, hardware, computer software, or other equipment or technology including, without limitation, damage from any security breach or from any virus, bug, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction. If you are dissatisfied with the Services or any part thereof, your sole and exclusive remedy is to discontinue accessing and using the Services. You recognize and confirm that in the event you incur any damages, losses or injuries that arise out of LETSGO's acts or omissions, the damages, if any, caused to you are not irreparable or sufficient to entitle you to an injunction preventing any exploitation of the Services or other properties owned or controlled by LETSGO Entities and Individuals, and you will have no rights to enjoin or restrain the development, production, distribution, advertising, exhibition or exploitation of the Services, your uploaded information on the Services, or any and all activities or actions related thereto. ## 14 Disclaimer of Warranties You acknowledge and agree that you assume full responsibility for your use of the Services. You acknowledge and agree that your use of the Services is at your own risk. You acknowledge and agree that any information you send or receive during your use of the Services may not be secure and may be intercepted or later acquired by unauthorized parties. The Services are provided on an "as is" and "as available" basis, without any warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement. LETSGO strives to keep its Services up and running; however, all online services suffer occasional disruptions and outages. LETSGO does not warrant or guarantee protection from viruses or other computer system malware. LETSGO does not claim or guarantee that the Services shall be uninterrupted, or that Services shall be error free. We do not and cannot guarantee that use of our Services will generate you any specific results. We do not take responsibility for any losses. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to the extent such jurisdiction's law is applicable to these Terms. In such jurisdictions, liability of LETSGO shall be limited to the fullest extent permitted by law. Additional disclaimers may appear within the Services and are incorporated herein by reference. To the extent any such disclaimers place greater restrictions on your use of the Services or the content contained therein, such greater restrictions shall apply. This limitation of liability shall apply to third party claims as well as claims between the parties. If applicable law does not allow all or any part of the above limitation of liability to apply to you, the limitations will apply to you only to the extent permitted by applicable law. ## 15 Indemnification You agree to defend, indemnify, and hold the LETSGO Entities and Individuals from any loss, damage, claim, liability, cost, demand and expense, including reasonable attorneys' fees, arising in any way from your use of or access to the Services, including, without limitation: (i) any data or work transmitted or received by you; (ii) your violation of these Terms, including without limitation, your breach of any of the representations and warranties; (iii) your violation of any third-party right, including without limitation any right of privacy, publicity rights or intellectual property rights; (iv) your violation of any law, rule or regulation of any jurisdiction as applicable to you and LETSGO; (v) any claims or damages that arise as a result of any of your user submissions or any other content that is submitted via your Account; (vi) any other party's access and use of the Service with your Account; or (vii) any other claim made by any third party in connection with your use of the Services. ## 16 Term and Termination LETSGO reserves the right at any time to modify, suspend, discontinue, or terminate temporarily or permanently, the Services, with or without notice. You agree that LETSGO shall not be liable to you or any third party for any modification, suspension or discontinuance of the Services. NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES MAY BE TERMINATED IN WHOLE OR IN PART AT OUR SOLE DISCRETION WITHOUT NOTICE TO YOU. YOU ASSUME ANY AND ALL RISK OF LOSS ASSOCIATED WITH THE TERMINATION OF THE SERVICES. LETSGO may permanently or temporarily terminate, suspend, or otherwise refuse to permit your access to the Services without notice and liability upon any violation of these Terms. Upon termination for any reason, your right to use the Services will immediately cease and you continue to be bound by these Terms. ## 17 Arbitration and Dispute Resolution PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. 1. You agree that any claim or dispute at law or equity that has arisen or may arise between you and LETSGO relating in any way to or arising out of these Terms or your use of or access to the Services will be resolved in accordance with the provisions set forth in this Section 16. Please read this Section carefully. It affects your rights and will have a substantial impact on how claims you and LETSGO may have against each other are resolved. 2. Legal notices shall be served at the address provided in the contact section (in case LETSGO is served) or your email address on file with us (in case you are served). Notice by us to you shall be deemed given twenty-four (24) hours after the email is sent. Alternatively, we may give you legal notice by mail to the physical address associated with your Account. In such case, notice shall be deemed given three (3) days after the date of mailing, regardless of whether any such notice is returned to us. It is your responsibility to keep your contact information updated. 3. You and LETSGO will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the notice of dispute is sent. That notice should contain proof of your relationship with LETSGO, the nature and legal basis for your or LETSGO's dispute, and an individual monetary demand if you or we are seeking such relief. During this period, the parties shall use best efforts to settle any dispute, claim or disagreement. Any applicable limitations period will be tolled during this 60-day informal dispute resolution period. Filing any claims before the end of this period and without engaging in this process could result in the award of fees in arbitration. If the dispute is not resolved within such time period, you agree that any and all disputes or claims that have arisen or may arise between you and LETSGO relating in any way to or arising out of these Terms or your use of or access to the Services shall be resolved exclusively through final and binding arbitration. The U.S. Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. 4. In all events, each party hereby knowingly, voluntarily and intentionally, waives (to the extent permitted by applicable law) any right it may have to a trial by jury of any dispute arising under or relating to these Terms or your use of or access to the Services. The parties further agree that, if and to the extent this agreement to arbitrate is held not to apply to any claim, that claim will be tried in a court of competent jurisdiction before a judge sitting without a jury. 5. You agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, representative, or private attorney general action whether in arbitration or litigation. Unless LETSGO agrees otherwise in a separate writing, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, class, or private attorney general action or proceeding. Where LETSGO does consent, consolidation may be allowed. In individual cases, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim. In consolidated cases, the relief may cover the consolidated claims. Any relief awarded cannot affect LETSGO users not involved in the individual or consolidated claims. If a court decides that applicable law precludes enforcement of any of this paragraph's prohibitions on class, representative, or private attorney general actions or proceedings as to any claim, then that claim (and only that claim) must be severed from the arbitration and resolved in court, subject to your and LETSGO's right to appeal the court's decision. All other claims will be arbitrated. 6. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of the Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The parties agree that the arbitrator may allow the filing of dispositive motions if they are likely to efficiently resolve or narrow issues in dispute. 7. The arbitration will be conducted by the National Arbitration and Mediation ("**NAM**") (under their rules and procedures as applicable, including the commercial arbitration rules, as modified by this agreement). 8. The parties agree that NAM has discretion to modify the amount or timing of any administrative or arbitration fees due under NAM's rules where it deems appropriate, including by setting reduced fees for consolidated cases, provided that such modification does not increase the costs to you, and you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by NAM does not constitute a default, waiver, or breach of this Section while such challenge remains pending before NAM, the arbitrator, or a court of competent jurisdiction. The arbitration may also impose sanctions in accordance with NAM rules for any claims the arbitration determined to be frivolous or improper and to apply the standards set forth in Federal Rule of Civil Procedure 11. 9. The arbitration shall be held in New York City, New York, or at another mutually agreed upon location. For the avoidance of doubt, the availability of a more convenient forum for arbitration proceedings shall have no effect on the governing law and venue specified in Section 17 regarding litigation. If the value of the relief sought is $10,000 or less, either you or LETSGO may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and LETSGO, subject to the arbitrator's discretion to require an in-person hearing. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. 10. To the extent the filing fee charged to any individual claimant for arbitration exceeds the cost of filing an individual lawsuit, the arbitrator may require LETSGO to pay the additional cost. You are responsible for your own attorneys' fees unless the arbitration rules or applicable law provide otherwise. If the arbitrator finds the arbitration to be non-frivolous, LETSGO will pay the remaining filing and arbitrator fees for the arbitration, provided your claim or the consolidated claims do not exceed $75,000. For claims above $75,000 or consolidated claims, fees and costs will be determined in accordance with applicable NAM rules and the arbitrator's decision. 11. You understand that, absent this mandatory provision, you would have the right to sue in court. You further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. 12. The Parties agree that the existence of the arbitration, any information provided in the arbitration, and any submissions, orders or awards made in the arbitration (the "**Confidential Information**") shall be kept confidential unless as required by law, by governmental authorities, or for the purpose of legal proceedings. The parties also agree not to consent to the publication of the Confidential Information or any part thereof. 13. To the extent permitted by applicable law, any claim or dispute under these Terms and related to your access or use of the Services must be filed within one (1) year from the date of the cause of action. If a claim or dispute is not filed within one year, you acknowledge that you shall have waived and will be deemed permanently barred from bringing such dispute. 14. With the exception of any of the provisions in the class action waiver, if an arbitrator or court decides that any part of this agreement to arbitrate is invalid or unenforceable, the other parts of this agreement to arbitrate shall still apply. 15. **Exception - Litigation of Intellectual Property and Small Claims Court Claims:** Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights ("intellectual property rights" means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also elect to have disputes or claims resolved in a small claims court that are within the scope of that court's jurisdiction. 16. **30-Day Right to Opt Out:** You have the right to opt-out and not be bound by the arbitration clause by sending written notice of your decision to opt-out to the following address [support@LETSGO.media](mailto:support@LETSGO.media). The notice must be sent within 30 days of your first use of the Services, or the issuance of a materially changed clause, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of a new clause, the prior clause will continue to govern any disputes between you and LETSGO. If you opt-out of arbitration, LETSGO also will not be bound to arbitrate. You agree that, if at some point in the future LETSGO removes this Section 16 entirely, restoring the right to proceed in court, no opt out from that change would be required. ## 18 Governing Law For any dispute, including any petitions to compel arbitration, these Terms shall be governed by and construed in accordance with the laws of the State of New York, US, without regard to conflict of law principles thereof. For all disputes not subject to arbitration, you hereby consent to the exclusive jurisdiction and venue of the state and federal courts in New York County, New York, US and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to: (i) inconvenient forum or (ii) any other basis or any right to seek to transfer or change venue of any such action to another court. These Terms and any disputes, claims, or causes of action arising out of or in connection with them will be governed as stated herein provided that this choice of governing law will not deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the laws applicable where you habitually reside. In such cases, disputes shall be resolved in the competent civil courts as determined by applicable law. ## 19 Miscellaneous ### 19.1 Notices LETSGO may provide you with notices, including those regarding changes to the Terms, by email, via the Services or postings on the Services. Notice will be deemed given twenty-four (24) hours after the email is sent. LETSGO reserves the right to determine the form and means providing notifications to our users. ### 19.2 Entire Agreement These Terms represent the complete agreement between you and LETSGO and may only be amended as expressly provided herein. ### 19.3 Survival Any and all terms and conditions within these Terms that should, by their nature, survive termination of your Account, will survive such termination. ### 19.4 Assignment You are not allowed to assign any of the Terms or any rights or obligation thereunder. Any attempted transfer or assignment in violation thereof shall be null and void. LETSGO is allowed at its sole discretion to assign or transfer any of the Terms and any rights thereunder to any third party, without giving of notice. ### 19.5 Waiver The failure of LETSGO to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. Any waiver of any provision of the Terms will be effective only in writing and signed by LETSGO. ### 19.6 Force Majeure We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside of our reasonable control, including but not limited to an act of God, hurricane, war, fire, riot, earthquake, weather, pandemic or endemic, terrorism, act of public enemies, strikes, labor shortage, actions of governmental authorities or other force majeure event. ### 19.7 Severability If any of the provisions of the Terms shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of any remaining provisions. ## 20 Contact Us If you have any questions about these Terms or the Services, please contact us at: [info@letsgooo.com](mailto:info@letsgooo.com). --- ## Privacy Policy # Privacy Policy **Last updated: August 11, 2026** ## Introduction LETSGO and its affiliated companies ("**Company**", "**we**", "**our**" or "**us**") value your privacy. In this Privacy Policy ("**Policy**") we describe how we collect, use and disclose Personal Data (as defined below) we obtain about users on our mobile app ("**App**") and related materials, tools and services that we provide (collectively, the "**Services**"). We are dedicated to protecting your privacy rights and making our practices regarding your Personal Data more transparent and fair. This Policy was designed to help you understand the information we collect, store, use and share, and it applies whenever you use our App or otherwise access any of our Services. We strongly urge you to read this Policy and make sure that you fully understand and agree to it. By using the Services, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, please do not use our Services. You are **not** legally required to provide us with any personal data, but without it we will not be able to provide you with the full range or with the best experience of using our Services. This Policy is integrated into and forms part of our Terms of Use and is incorporated therewith by reference. Specifically, this Policy describes our policy regarding: 1. What types of data do we collect? 2. Tracking Technologies 3. With whom do we share your Personal Data? 4. Your Rights 5. Authorized Agent 6. Transfer of Data 7. How do we protect your Personal Data? 8. Minors 9. Retention 10. Controlling Version 11. Updates to this Policy 12. Contact Us ## 01 What Types of Data Do We Collect? We collect Personal Data about you, meaning any information which potentially allows your identification with reasonable means (for example, e-mail address or name, collectively "**Personal Data**"). This section sets out the types of Personal Data that we collect about you. ### 1.1 Account & Registration If you choose to register an account with our Services, we collect your full name, email address, country of residence, phone number, birthdate and username. ### 1.2 Payment Information When you make a purchase within our Services, we or our payment processors collect payment information such as your payment method, card information, transaction history etc. ### 1.3 Usage Information When you use our Services, we collect certain usage data about your interaction with our Services. Such information includes pages viewed as well as screen recordings. ### 1.4 Technical Information When you use our Services, we collect technical information about your device. Such information includes geolocation data, device information (operating system, mobile carrier, screen resolution, etc.), IP address, device identifiers etc. ### 1.5 Communication Information When you send us an email or contact us via the support in our Services, we collect the Personal Data you provide us. This includes your full name, e-mail address, and any other information you choose to provide. ### 1.6 Advertising & Marketing We collect information about you and your device including geolocation data, IP address, advertising identifiers (e.g., IDFA, AAID, etc.), your engagement with marketing materials, browsing history, etc. We also collect and use your email address to send you marketing communications. **We do not "Sell" or "Share" Personal Data about you, as these terms are defined under applicable U.S. privacy laws.** ## 02 Tracking Technologies When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies ("**Tracking Technologies**"). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Services' performance, perform analytics, customize your experience and offer you, for example, tailored content and advertisements that better correspond with your interests. ## 03 With Whom Do We Share Your Personal Data? We may share your Personal Data as described below: - **Affiliated companies** — we may share Personal Data internally within our affiliated companies and subsidiaries, for the purposes described in this Policy. - **Payment processors** — we share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf. - **Service providers** — our service providers work on our behalf and may need access to certain Personal Data in order to provide their services to us. These service providers include those we have hired to provide customer service support, operate the technical infrastructure that we need to provide the services and cloud storage vendors. - **Third party advertisers** — we may partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests. - **Know your customer providers** — in certain circumstances we may share your Personal Data with third party providers to comply with our obligations such as know your customer and anti-money laundering. - **Regulatory bodies and law enforcement entities** — we may disclose any data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party's property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual's Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements. - **Auditors and advisers** — we may share your data with our external auditors, advisors and professional service providers (e.g., lawyers, accountants, insurers etc.) to ensure our compliance with regulatory requirements and industry standards. - **Mergers and acquisitions** — we may transfer, sell or otherwise share your Personal Data in case of entering into a business transaction such as merger, acquisition, reorganization, bankruptcy, or sale of some or all our assets. ## 04 Your Rights Depending on the jurisdiction in which you reside and subject to the applicability of data protection regulations to us, you may have certain rights regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, please contact us at: [info@letsgooo.com](mailto:info@letsgooo.com) for information. - **Right to access:** you have the right to be informed about our processing and use of your Personal Data and the right to access your Personal Data we process; - **Right to correct:** you have the right to rectification if any of your Personal Data we process is inaccurate or incomplete; - **Right to delete:** you have the right to be forgotten - i.e., the right to ask us to delete your Personal Data we process; - **Right to limit use and disclosure of your sensitive Personal Data:** you have the right to restrict the processing of your Personal Data, and the right to object to us using your Personal Data for particular purposes, e.g., for marketing purposes. - **Right to data portability:** you have the right to obtain a copy of your Personal Data to re-use with another service or organization. We will provide such copy free of charge unless the request is manifestly unfounded or excessive, whereas in such cases a reasonable fee for administration costs may be charged; - **Right to opt-out of the sale or share of Personal Data:** if we sell or share your Personal Data for behavioral advertising purposes, you may have the right to submit a request to opt-out of the sale or share of your Personal Data. Kindly note that the above rights are not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse your request. Where applicable, we may respond to your request within the timeframe prescribed by applicable laws and regulations from date received, and extension times may apply based on jurisdiction. In addition, in certain instances, your Personal Data may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. In addition, note that you are responsible for updating us if there are any changes or inaccuracies in your Personal Data. You may exercise these rights by contacting us at [info@letsgooo.com](mailto:info@letsgooo.com). Where required by applicable laws and regulations, we will handle these requests. In some jurisdictions, you have the right to appeal a rejection of your request. The appeal request shall be submitted to [info@letsgooo.com](mailto:info@letsgooo.com), or using the contact details specified in the "Contact Us" section in this Policy. If your appeal is denied, certain jurisdictions allow you to submit a complaint via the local attorney general or other competent authority responsible for handling such matters. If you think we have infringed data protection laws, you can file a claim with the relevant authority in your jurisdiction of residency, as applicable to you. ## 05 Authorized Agent If you are a California resident, you may only designate an authorized agent to make a request on your behalf if: (i) the authorized agent is a natural person or a business entity registered with the Secretary of the State of California; and (ii) you sign a written declaration that you authorize the authorized agent to act on your behalf. The request must: (i) provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you, and (ii) describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it. We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. ## 06 Transfer of Data We may be required to transfer your Personal Data to service providers, authorities, and affiliates in jurisdictions that are outside the U.S. In these instances, and where applicable, the Company is taking ongoing measures to ensure that such service providers and affiliates have implemented appropriate safeguards to protect the security of Personal Data. This includes, where applicable, entering into agreements with such service providers. Your Personal Data will never be shared with third parties for their own marketing purposes (unless you give your explicit consent thereto). ## 07 How Do We Protect Your Personal Data? We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. Therefore, we encourage you to exercise discretion regarding the Personal Data you choose to disclose. If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly via our contact details available below. ## 08 Minors Our Services are intended solely for users who are eighteen (18) years of age or older, and can form legal binding contracts under applicable laws. We do not knowingly collect or solicit Personal Data from anyone under 18 years of age, and we reserve the right to request proof of age at any stage. By accessing, using or interacting with our Services, you certify to us that you are not under 18 years of age. In the event that we learn that we have collected Personal Data from an individual under 18 years of age without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under 18 years of age, then please contact us through the contact details available below. ## 09 Retention We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to fulfil the purposes and legal obligations identified in this Policy, as well as to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. ## 10 Controlling Version The Privacy Policy has been drafted in the English language, which is the original and controlling version of this Privacy Policy. All translations of this Privacy Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Privacy Policy. In the event of any discrepancy between the meanings of any translated versions of the Privacy Policy and the English language version, the meaning of the English language version shall prevail. ## 11 Updates to This Policy We reserve the right to change this Policy at any time. The most current version will always be posted on our Services (as reflected in the "Last Updated" heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy. ## 12 Contact Us If you have any further questions, please contact us by email at: [info@letsgooo.com](mailto:info@letsgooo.com). --- ## Promotion Rules # LETSGO Promotion Rules **Effective as of:** August 12th, 2026 > SECTION 17 OF LETSGO'S TERMS OF USE CONTAINS A BINDING ARBITRATION AND WAIVER OF CLASS ACTION CLAUSE. PLEASE REVIEW THAT CLAUSE CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. NO PURCHASE NECESSARY TO ENTER OR CLAIM PRIZE. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED BY LAW. The following are the general promotion rules ("**Rules**") of the LETSGO promotion ("**Promotion(s)**"), which are sponsored by LETSGO INTERACTIVE INC ("**Company**", "**us**" or "**we**" or "**our**"). These Rules together with the Company's [Terms of Use](https://letsgooo.com/tos) ("**Terms**") govern your participation in all Promotions offered on the Services. All collection and processing of personal data as part of or in connection with participating in any Promotion is subject to and governed by our [Privacy Notice](https://letsgooo.com/privacy-policy) ("**Privacy Notice**"). By participating in any Promotion, you hereby represent and warrant that you have read and shall be bound by these Rules, the Terms, the Privacy Notice, and any and all other terms and conditions relating to the specific Promotion ("**Specific Terms**"). In the event you do not agree to be bound by these Rules, the Specific Terms or the Terms, or any amendment thereto, you must not participate or otherwise take part in or to withdraw and discontinue your participation in any Promotion. Capitalized terms used but not defined herein shall have the meaning given to them in the Terms. ## 01 Eligibility Eligible entrants must: (i) be eighteen (18) years of age (unless the applicable age of majority in your state of residence at the time of the entry is higher) or older; (ii) not reside in a jurisdiction where your participation in the Promotion is prohibited, or where the provision of the Services is prohibited; (iii) have the full right and authority to engage with our Services; (iv) be eligible under applicable law to participate and engage with the Promotion; (v) create a user account within the Services (unless otherwise stated in any specific Promotion rules); and (vi) access the Promotion through the Services on your device. Users who access the Promotion through any external platforms, websites, or sources other than through the Services are not eligible to participate in the Promotion. Notwithstanding the above, Company reserves the right to limit specific Promotions to entrants based on various criteria, such as but not limited to entrants located in a particular jurisdiction, in which case only users meeting such requirements at the time of entry may be eligible to participate in the Promotion. Company's employees (including, without limitation, part-time or temporary employees), officers, and representatives, promotion agencies or sponsors directly involved in the administration, development, fulfillment, and execution of a specific Promotion, and the immediate family and other household members (i.e., spouses, parents, grandparents, children, grandchildren, roommates, housemates, significant others, partners, and siblings) of any of the above are not eligible to enter or to win a Promotion. Company reserves the right to ask you at any time to provide us or our designated third parties with proof of your age, identity or residency in order to participate in any Promotion. You agree, on-demand, to present Company, or any third party on its behalf, with valid documentation that may enable us to verify your age, identity, or residency. If you are unable to provide satisfactory documents, we may exclude you from the applicable Promotion and you may forfeit any privileges or awards that have been allocated to you without compensation of any kind. You hereby irrevocably waive any claims or rights in connection with any such exclusion or forfeiture. If you do not meet the eligibility requirements above, or as otherwise established in connection with a specific Promotion, your entry to a Promotion shall be void. ## 02 How to Enter a Promotion During the period of any specific Promotion (the "**Promotion Period**"), you can enter the Promotion by using the Services and following the links and instructions for entering the Promotion. Company will publish the applicable Promotion Period as part of the description for each Promotion. Where applicable, you may also enter into the Promotion by contacting Company during the Promotion Period via the email address detailed below. The subject of the email must include "Free participation request — Social Giveaway Promotion". The email must contain your username, phone number, email address and date of birth. Provided that such valid email (i) is associated with your account registered to our Services, and (ii) is received by us during the applicable Promotion Period for the relevant Promotion, each valid email received will allow you to receive one ticket into the Promotion. You must enter the Promotion during the Promotion Period of the relevant Promotion in order to be eligible to win applicable prize(s). Company or our affiliates' systems will be used for determining when the Promotion Period of a certain Promotion has commenced or concluded, and such determination shall not be disputed for any reason. All requests for entry into a Promotion shall become the exclusive property of Company and will not be acknowledged or returned. Entries received that are from ineligible entrants or do not comply with these Rules will be considered void. Entries that are determined to be fraudulent will be considered void, and the person making such entry may be barred from participating in the Promotion and, in Company's sole discretion on a case-by-case basis, banned from any future participation in the Services or any future Promotions. Proof of sending or submission will not be deemed to be proof of receipt. You hereby agree that in no event will you have any claims against us for any requests that were not received or acknowledged by us, for any reason whatsoever, or which were received before or after the Promotion Period for the applicable Promotion. Company reserves the right to prohibit the participation of any individual from any Promotion for any reason, including, without limitation, in the event of suspected fraud or tampering or if the individual fails to comply with any requirement of participation as stated herein, the Specific Terms or the Terms. Without limiting the foregoing, Company may lock out any participant who, in Company's sole judgment, has been disqualified, has questionable eligibility, or is otherwise ineligible to participate in the Promotion. Any person who deliberately attempts to undermine or interfere with the legitimate operation of any Promotion or any Services may be subject to civil or criminal penalty, and Company reserves the right to seek damages from any such person to the fullest extent permitted by law. Use of robotic, mechanical or other forms of pre-programmed entry methods is strictly prohibited. Entrants may not use such manipulation tools and Company reserves the right (in its sole discretion), from time to time, to implement entry processes that may frustrate or prohibit such automated entry; provided, however, that no entrant in any Promotion may rely upon or insist upon Company's failure or refusal to take any of the foregoing actions or to determine, in its sole discretion, that one entrant's entry should be discounted because another entrant's entry was or vice versa. Unless otherwise specifically allowed with respect to any Promotion, you may not use multiple email addresses, accounts or identities or any other method in order to participate in any Promotion. Any use of automated systems or any similar methods to participate in any Promotion is strictly prohibited and may result in your disqualification from the Promotion or future use of the Services. The person to whom the email address was assigned by the applicable operator shall be deemed as the owner of such email address. ## 03 Prizes The manner a winner is selected may vary depending on the Promotion and will be detailed in the Specific Terms or the description for each Promotion or as otherwise posted via our Services. In case of a draw, winners will be selected at random via a fair automated computer system. Our decisions regarding the administration and operation of any Promotion, including, without limitation, the selection of potential winners from all eligible participants are final and binding in all matters related to the Promotion. Prizes will vary from one Promotion to another and will be indicated in the description for the applicable Promotion. Odds of winning any Promotion will depend on the total number of eligible entries received for such Promotion. To comply with applicable laws and facilitate the distribution of prizes, if you are selected as a winner, you may be required to provide certain information, including your personal identification information. We may also request additional information as needed to meet legal obligations or complete the prize distribution process. If a prize, or any portion thereof, cannot be granted for any reason, we reserve the right (but not the obligation) to substitute such prize for one of equal, lesser or greater value. All prizes are offered "as is" without warranty either expressly or in an implied fashion. All prizes are personal and may not be transferred, assigned, substituted or redeemed, except as expressly permitted by Company. You shall be solely responsible for any taxes or fees associated with your receipt of a prize. Any and all taxes on a prize, and any other expenses not explicitly stated herein, are the sole responsibility of the prize recipient. Third party terms and conditions may apply to certain prizes, where applicable, and your acceptance of such terms and conditions may be required to be rewarded with the prizes. You acknowledge that Company has no connection or liability to such third parties. Any complaints or issues that you may have about such third parties should be directed to such third parties. If any potential winner is required by any applicable law, these Rules, or by any other rules for any applicable Promotion to comply with additional conditions or requirements in order to participate in the Promotion and receive the prize, such potential winner must fully comply with such requirements within the time set by us before and as a condition to receiving the prize. If a potential winner is disqualified for any reason, we may award the applicable prize to an alternate winner from among the remaining eligible participants, in our sole discretion. To obtain the first name, last initial, city and state of the winners, send a separate self-addressed, stamped envelope marked "Promotion Winners List — Social Giveaway" to us (contact details are available below). Requests for winners list must be received no later than 90 days from the Promotion Period's end date (residents of Vermont and Washington need not include return postage). ## 04 Notification and Claiming Prizes Company will notify each potential winner by sending a notification within the Services or via the contact details provided by the potential winners, within 10 days from the selection of winners. We will make three (3) attempts to contact the potential winners within five (5) business days. If we are unable to contact the potential winner within the specified time frame, or if otherwise disqualified or does not comply with these Rules or the Terms, the Company may forfeit the prize and grant it to another winner. It is your sole responsibility to notify us in writing if you change your contact details during the Promotion Period. Prizes will be delivered to winners up to 10 business days from Company receiving all information required and winners complying with all conditions and requirements, unless Company, in its sole discretion, has any reason to believe the winner is not eligible to participate in the Promotion or to be awarded the prize. If you win a prize, you may be required to take part in reasonable publicity, including publicity events taking place after the Promotion Period. By accepting the prize, you agree to participate in any reasonable publicity, as required by the Company, without any additional payment or consideration. ## 05 Limitations of Liability and Release By entering into a Promotion, you agree to release, indemnify, and hold harmless Company, and its respective parents, subsidiaries, affiliates, distributors, suppliers, and advertising, promotional and judging organizations and each of their respective employees, officers, directors, shareholders, and agents (collectively, the "**Releasees**") from and against any and all claims, expenses, and liability sustained or incurred from participation in any Promotion and the receipt and use of any prize(s) awarded through any Promotion arising in any manner whatsoever, including but not limited to an act or omission, whether negligent, intentional or otherwise, caused by the Releasees or any Promotion, or relating to any other participants in the Promotion. You agree that, to the fullest extent permitted by law, the Releasees are not responsible for any incorrect or inaccurate information, whether caused by the Services, other users, or by any of the equipment or programming associated with or utilized in the Promotion and that the Releasees assume no responsibility for (i) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from a user's participation in a Promotion or receipt or use or misuse of any prize; (ii) any error, omission, interruption, deletion, defect, or delay in operation or transmission on the Services or the Promotion; (iii) any computer, telephone, cable, satellite, network, electronic or internet hardware or software malfunctions or failures, problems with connections or availability; (iv) garbled or jumbled transmissions, service provider/internet/web site/use net accessibility or availability; (v) traffic congestion; (vi) unauthorized human intervention; or (vii) theft or destruction, tampering, or unauthorized access to entries or entry information. In no event will the Releasees be responsible or liable for any damages or losses of any kind, including indirect, incidental, consequential or punitive damages, other than your actual out-of-pocket expenses arising out of your participation in a Promotion. Without limiting the foregoing, the Services are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Some jurisdictions may not allow the limitations or exclusion of liability for incidental or consequential damages or exclusion of implied warranties so some of the above limitations or exclusions may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law. By accepting the prize, the winners irrevocably release and forever discharge Releasees from any future claims arising from the Promotion, the Services or the prize. By accepting the prize, the winners agree that they will not assert or maintain against the Releasees any claim, action, suit or demand of any kind or nature whatsoever, including but not limited to those grounded upon invasion of privacy, rights of publicity or other civil rights, or for any reason in connection with their participation in the Promotion, the Services or accepting the prize. ## 06 General Except where prohibited by law, by participating in any Promotion, you hereby consent to Company's usage of any one or more of the following for on-air broadcast, online usage or for any other advertising and promotional purpose in any medium whatsoever without payment of any additional consideration: entrant's name; voice; image; likeness; biographical information; his/her participation in the Promotion; prizes won; and the substance of the entrant's entry form or any other Promotion submissions. You hereby grant Company a perpetual, unlimited, non-exclusive, royalty-free, right and license to use any or all of the foregoing in any manner as determined by us in our sole discretion. Without limiting the foregoing, in the event Company is prevented from continuing with the Promotion as contemplated by reason of infection by computer virus, unauthorized intervention, fraud, tampering, technical failures that, in Company's sole opinion, corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion or by reason of any other event beyond its control, including without limitation, a force majeure, fire, flood, epidemic or other national health emergency, earthquake, explosion, labor dispute or strike, act of god or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared), or any federal state or local government law, order or regulation, order of any court or jurisdiction, public health crisis, or other cause not reasonably within its control, then Company shall also have the right to modify, suspend, extend or terminate the Promotion with or without notice. To the extent permitted by applicable law, Company reserves the right to: (i) terminate or declare any Promotion null and void and rescind any prize, if in its sole judgment, the Rules or the integrity of the Promotion have been violated or compromised in any way, intentionally or unintentionally by any person, whether or not a participant in the Promotion; (ii) alter, amend, modify or change the Promotion (including the prizes), these Rules or Specific Terms at any time, in its sole discretion; or (iii) stop or conclude any Promotion at any time without prior notice. Company will make reasonable efforts to make material changes to the Promotion, Rules or Specific Terms known prior to the beginning of a Promotion. You acknowledge that you shall be responsible for staying up to date with any and all changes made to the Promotion, Rules or Specific Terms. In the event of modifying the Promotion, Rules or Specific Terms your continued participation in the Promotion constitutes acceptance of the modified Promotion Rules or Specific Terms. Company shall be the sole arbiter in all matters relating to any Promotion and the interpretation of these Rules and the Terms. The decisions of Company will be final as to all matters, including, without limitation, whether any entry submitted is valid or not. Entry into any Promotion constitutes agreement by entrants to abide by these Rules and the Terms, as well as any other rules established by Company. To the extent a Promotion has in place specific promotion terms, and in case of a conflict between these Rules and the Specific Terms or the Terms, the order of precedence shall be as follows: (i) Specific Terms; (ii) Rules; (iii) Terms. ## 07 Sponsor The Promotions are not endorsed by, affiliated, or associated with, maintained, or sponsored by any third party other than Company. All Promotions offered by and through the Services are sponsored by LETSGO INTERACTIVE INC. If you have any questions regarding the operation or offering of any Promotion, please contact us at: [info@letsgooo.com](mailto:info@letsgooo.com)\ 251 LITTLE FALLS DR\ WILMINGTON, DE 19808\ United States --- ## UGC Unboxing Terms # LETSGO UGC Unboxing Terms ## 01 Ownership and License You shall own all intellectual property rights in the video you provided. By accepting the free pack, you grant LETSGO an exclusive, irrevocable throughout the universe or any metaverse, royalty free, fully paid-up license to use, display, distribute, reproduce, broadcast, publish, change and create derivative works of the video and your name, image, biographical data, voice, and likeness, in whole or in part, for the purpose of promoting, advertising and marketing LETSGOs services and business in any medium, whether now known or devised in the future, in its sole discretion, including social media platforms, streaming platforms and websites, and you hereby waive all claims with regards to such use of the video, including publicity, moral rights, performance rights, privacy, personality and any other rights. ## 02 Your Representations You represent and warrant that the video and any other content you provided shall not infringe any third party's rights, including intellectual property rights, moral rights, or privacy rights. ## 03 Pack Limit Each individual shipment is eligible for **one (1) card pack**. ## 04 Video Eligibility Only videos that meet the requirements will be eligible for a pack.